Terms & Conditions

Single tickets are final sale, the Young Centre cannot issue refunds. Tickets can be exchanged for a different performance within the same production for a fee of $10 per tickets, subject to availability and with 24 hours notice.

Each ticket includes a Facility Fee of $2.50 + HST.

There is a $2.00 (including HST) fee for mailing tickets via Canada Post (Subscription Packages are exempt).

Student tickets must be used by a student with valid student I.D.

The Young Centre reserves the right to refuse admission without refund and expel from the premises any person whose presence or conduct it deems objectionable.

The Young Centre reserves the right to provide alternative seats to those specified on the ticket.

All programs and artists are subject to change without notice.

All ticket pricing is subject to change.

If your tickets are lost we will gladly arrange for a replacement. Simply bring Photo ID and the credit card used to purchase the tickets to the Box Office at least 30 minutes prior to your performance.

Ticket & Theatre Policies

Rush Ticket Policy

Rush tickets are available for some productions. Soulpepper rush tickets are available to purchase at the Young Centre Box Office, 60 minutes prior to the performance. Subject to availability.

George Brown same day rush tickets are available in person at the Young Centre Box Office when it opens at 1pm on the day of the performance.

Group Discounts

Group discounts are available for some productions with a group of 12 or more. Please call the Box Office at 416.866.8666 for details.

Ticket Pickup

Please pick up your tickets at least 20 minutes prior to your performance, to give ample time to find parking, check your coat, and enjoy a beverage or snack in the Young Centre Atrium.

You will be required to provide proof of student or senior eligibility when you pick up your tickets. Not all productions offer discounts at these levels.

Latecomers

Latecomers will not be seated until there is a suitable break in the program and, for some performances, may not be admitted.

Recording & Electronic Devices

The use of cameras, video cameras or sound-recording devices of any kind is prohibited. Any person using an unauthorized recording device will be required to surrender or erase any recordings, photographic or digital images and may be asked to leave. No refunds will be issued.

As a courtesy to performers and other patrons, please set pagers, cellular phones and PDAs to silent. If a patron has an emergency and must be contacted during a performance, he or she should contact Patron Services for assistance before the performance.

Ticket Service Charges

All tickets purchased through the Young Centre are subject to a Service Charge of $4.00 (plus HST). In most cases, this fee is included in the price of your ticket.

Ticket Exchanges

If you need to exchange your tickets, please call the Box Office at least 24 hours in advance of your performance date. Tickets can be exchanged for an alternative performance within the same production for a fee of $10 per ticket, subject to availability.

Facility Fee

Each ticket includes a Facility Fee (plus HST).